Syriatel Postpaid Subscription
By choosing Syriatel Postpaid subscription, you are choosing the privileged subscription giving you access to a wide variety of Value Added Services catered to meet your different needs whether business or entertainment.
A nationwide network of Points of Service would provide you with the highest standards of customer service; in addition to our Customer Service Team that is available to you 24/7 to answer all your inquiries and requests. You can reach us at 111 from any Syriatel line or 093222111 from any other line.
Upon your subscription, you will receive a pack containing:
- SIM Card: is the link between your phone and Syriatel GSM network, enabling you to receive and initiate calls and to benefit from the offered value added services.
- Five free (of monthly subscription) Services: SMS, Voice Mail, Call waiting, Call Conference, Call Divert.
- User Guide: providing you with all the information you need to know about your mobile line and the available servicesء
Subscription Conditions
All you have to do is to visit one of Syriatel Points of Service to fill in a contract and provide us with the necessary documents:
For Syrian Nationals:
For Non-Syrians:
- ID or Passport
- Deposit of the amount of SYP 1500
For Minors:
- ID
- The Family's ID
- A document signed by the guardian confirming his/her guarantee to support any future financial liabilities as well as his/her ID
- Personal presence for both the minor and guardian with his ID is a must.
For Companies, Ministries, Embassies and Public Institutions:
- The Commercial Registration of the company
- The contact person's ID and the lines' users ID's
- An official letter stating: the number of GSM lines, a contact person for the contract, the users' names and a guarantee of payment from the company.
International Tariff
| Fees & Deposits |
| Activation fee | 250 SYP + 210 SYP stamps |
| New subscription deposit | 1500 SYP |
| Monthly subscription fee | 400 SYP |
| Late payment fee | 100 SYP |
| Local deposit for foreigners | 1500 SYP |
| International access deposit for Syrians | 5000 SYP |
| International access deposit for foreigners | 10000 SYP |
| Services |
| Free Services | Monthly Subscription |
|---|
| SMS (Short Messaging Service) | Free |
| Call waiting service | Free |
| Call conference service | Free |
| Call divert service | Free |
| VMS (Voice Mailbox Service) | Free |
| Voice SMS | Free |
| Cell broadcast service - CBS | Free |
| Note: Subscribers are charged for using the services whose monthly subscriptions are free of charge (except Cell broadcast service – CBS) |
| Basic Charged Services | Monthly Subscription |
| CLIP service (Calling Line Identification Presentation) | 50 SYP |
| ICLIP service (Intelligent Calling Line Identification Presentation) | 100 SYP |
| Itemized bill and immediate itemized bill services | 50 SYP |
| Call barring service | 50 SYP |
| CLIR service (Calling Line Identification Restriction) | 1000 SYP |
| Facility Services | Fee |
| Change of number service | 100 SYP |
| Change of ownership service | 100 SYP + 200 SYP stamps |
| SIM change service | 99 SYP |
| Temporary suspension service | 50 SYP per month instead of the monthly subscription fee |
| Migration service from a postpaid to a prepaid card | 100 SYP + the charged denomination price |
| Note: Taxes are not included |
| Data Services | Fee |
| MMS (Multimedia Messaging Service) | Free |
| GPRS (General Packet Radio Service) | Free |
| Data service | Free |
| Fax multi-numbering service | 200 SYP |
| Note: Subscribers are charged for using the above mentioned services (except Fax multi-numbering service) |
| Roaming Services | Deposit |
| International roaming service for Syrians and Foreigners (the international access service is a prerequisite for this service) | 30,000 SYP |
| Zone roaming service for Syrians (the international access service is a prerequisite for this service) | 5,000 SYP |
| Zone roaming service for Foreigners (the international access service is a prerequisite for this service) | 10,000 SYP |
| SMS roaming service | No deposit is required-Only 50 SYP per month |
| Invoice Inquiry | Minute or Message Cost |
| Dialing 101 | 4 SYP |
| Sending a message to 1451 | 5 SYP |
| Visiting Syriatel website | Free |
| Dialing *122# | 4 SYP |
| Calling Tariffs |
| Normal Tariff (9 a.m. - 1 a.m.) | Cost per Minute |
|---|
| From mobile to mobile | 4 SYP |
| From mobile to landline | 5 SYP |
| Off-Peak Tariff (1 a.m. - 9 a.m.) | Cost per Minute |
|---|
| From mobile to mobile | 3 SYP |
| From mobile to landline | 4 SYP |
| Happy Friday Hours (6 a.m. - 6 p.m.) | Cost per Minute |
|---|
| From mobile to mobile | 3 SYP |
| From mobile to landline | 4 SYP |
| Messaging Tariffs |
| Local SMS (Short Message Service) | 4 SYP per SMS |
| International SMS | 8 SYP per SMS |
| Local MMS (Multimedia Messaging Service) | 10 SYP (1 - 512 KB) |
| International MMS | 20 SYP (1 - 512 KB) |
| A picture message which exceeds 512 KB is usually sent in two to three parts (upon message volume), and is rated as multi messages according to the number of parts. |
| GPRS |
| Internet browsing via GPRS service | 0.5 SYP per each 20 KB |
Click here to view the international tariffs table
Note:
Stamps worth 21 SYP need to be added to every receipt if the amount paid is above 100 SYP.
Payment method:
To know how can you pay your invoice please click the link
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